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Frequently asked questions
What is your jewelry made from, and is it safe for sensitive skin?
All our jewelry is crafted from 316L surgical-grade stainless steel — nickel-free, hypoallergenic, and one of the most skin-friendly metals available. Unlike brass or copper-based jewelry, it won't oxidize or leave green marks, so you can wear it every day without irritation.
Can I wear it in water, and will it tarnish over time?
Yes — our stainless steel jewelry is fully waterproof and safe for the shower, pool, ocean, and workouts. It won't rust, corrode, or tarnish in chlorinated or salt water, and with normal care it'll keep its shine for years. For best longevity, rinse with fresh water after prolonged exposure and pat dry.
How do I clean and store my jewelry?
Rinse with warm water and mild soap, gently scrub with a soft cloth or toothbrush, then pat dry and let air-dry fully before storing. Store pieces in a cool, dry place — ideally a pouch or box — and keep them away from bleach, perfume, and lotion, which can dull the finish. Tip: apply perfume or lotion before putting your jewelry on, not after.
How do I find my ring size?
Measure the inner diameter of a ring that already fits you well, or wrap a thin strip of paper around your finger, mark where it overlaps, and measure the length in millimetres. Use a standard ring size chart to convert. If you're between sizes, we recommend sizing up for comfort.
How do I measure my wrist for a bracelet?
Wrap a flexible measuring tape or a strip of paper around your wrist just below the wrist bone, and add 1–2 cm for a comfortable fit. Each product listing includes the bracelet length so you can compare before purchasing.
How long does shipping take, and what's your return policy?
Orders are typically processed within 1–3 business days, and you'll get a shipping confirmation email with tracking once it's on the way. International shipping options and delivery estimates are shown at checkout. For full return details, see our Returns & Refunds Policy.
What if my jewelry doesn't fit?
Please refer to our Returns & Refunds Policy for sizing exchange options. We want you to love what you wear!